Vemdra respects the privacy of visitors, prospective customers and business partners. This policy explains how we handle personal information collected through this website.
Information we collect
When you contact us, request a catalogue or submit a project enquiry, we may collect your name, work email address, telephone number, company name, country or region, product requirements and message. We also collect limited technical information that helps us keep the website reliable, such as browser type and page interactions.
How we use your information
We use the information you provide to respond to your enquiry, prepare relevant technical information, provide requested catalogue materials, improve our website and maintain appropriate business records. We do not use your information for unrelated marketing purposes.
Retention and security
We retain enquiry information only for as long as reasonably needed for the purposes described in this policy, including follow-up, support and record-keeping. We use reasonable organisational and technical safeguards, but no online system can guarantee absolute security.
Your choices and rights
Depending on where you are located, you may have rights to request access to, correction of or deletion of your personal information, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.
Contact us about privacy
For a privacy request or question about this policy, email service@byeastgroup.com. Please include enough detail for us to understand and respond to your request.